Mcann Well Telstra Unplanned Network Outage Advice

Published on Wednesday, 25 September 2024 at 9:30:59 AM

Onslow residents are to be advised that Telstra will be upgrading its mobile base station in Mcann Well (Onslow Road, Talandji).
 
These improvement works will temporarily impact Telstra mobile coverage and performance in Mcann Well and surrounds. Customers in Talandji and surrounds are likely to experience slower than usual data speeds from 27th to 29th September 2024.
• 27th September from 0700 hours an 8-hour outage: there will be a continuous outage of all mobile services from this site.
• 28th and 29th September from 0700 hours daily 4 x 2-hour outages: there will be intermittent interruption to mobile services from this site whilst testing is underway.
Telstra mobile customers will receive text messages advising of the upcoming work.
 
Landline services, NBN internet services and mobile coverage from other providers will not be impacted. Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically be diverted to any working mobile network for connection to emergency services.
 
If all goes according to plan and weather permitting the mobile upgrade will be completed on the 29th September 2024.
 
We apologise for any inconvenience this may cause.

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